Collecting Personal Information
We collect information that users provide voluntarily to us, in the form of feedback. Federal Bank does not provide any information of users to a third party without specifically informing the users at the time of collection or without the express consent of users themselves.
Use of Access Log Files
Federal Bank logs IP addresses, browser type, number of pages viewed etc. in order to provide better service for our users. We use the information to get page view statistics, to analyze trends and better understand the usage of the site, and for system administration purposes.
Use of User Information
Federal Bank reserves the right to perform statistical analysis of user behaviours and preferences in order to measure users’ relative interests in the various areas of the web site for the purpose of product and service development. The analysis is anonymous and not tagged to identifiable users. The analytical data that Federal Bank collects is for internal use only to improve the content and services of its web site. In return, users will benefit from improved quality of services.
Disclosure to Third Parties
Unless Federal Bank specifically informs users at the time of collection, or unless users give express consent, Federal Bank does not provide any personally identifying information to a third party. However, if subpoenaed or ordered by a court of law, Federal Bank will have to disclose to the proper authorities the personal information of any individual user.
Links to Other Materials
Linked sites are not under the control of Federal Bank, and Federal Bank will not be held responsible for the content or privacy policies of any linked sites or any links containing other linked sites.
Use of SMS for Registration/Activation of Mobile Apps/Online Channels
© Federal bank Limited, 2020